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Accessibility Statement

This accessibility statement applies to the AdV website published at adv-online.de. 

As AdV within the meaning of Section 2 of the Hamburg Disability Equality Act (hereinafter referred to as HmbBGG), we endeavor to make our website barrier-free accessible in accordance with the provisions of the HmbBGG and the Hamburg Barrier-Free Information Technology Ordinance (hereinafter referred to as HmbBITVO) to implement Directive (EU) 2016/2102.

Status of compatibility with the requirements

The accessibility requirements arise from paragraph 1 HmbBITVO in conjunction with paragraphs 3 paragraphs 1 to 4 and paragraph 4 of the federal BITV, which was issued on the basis of paragraph 11 HmbBGG. 

The verification of compliance with the requirements is based on

  • a self-examination on July 22, 2026.

Based on the review, the website is partially compliant with the aforementioned requirements due to the following incompatibilities.

Non-accessible areas

The content listed below is not accessible for the following reasons:

Downloads:  Not all PDF documents provided on this website meet the requirements for accessible PDF documents (PDF/UA). Some of the published documents come from an older document inventory and were created before the introduction or application of today's requirements for barrier-free documents. A subsequent, barrier-free preparation of all existing documents is currently not possible due to the disproportionate effort involved. Newly published documents are made accessible wherever possible.

Accessibility statement: The Accessibility Statement is not available in sign language or plain language.

Iframes: The website contains individual content from external providers that are integrated via iframes or comparable techniques. There is no complete influence on their technical implementation and accessibility. Therefore, unrestricted accessibility cannot be guaranteed for this content.

Date the declaration was created or last updated

This statement was created on July 22, 2026 and was last reviewed on July 22, 2026. 

Conclusion: The website is designed to be accessible for the most part. There are some accessibility deficiencies that limit its use.

Report barriers: Contact the feedback contact person

Would you like to tell us about existing barriers or request information about implementing accessibility? For your feedback and any further information, please speak to our responsible contact person at mediengestaltung@gv.hamburg.de to.

Arbitration Procedure

If, even after your feedback to the above-mentioned contact, no satisfactory solution has been found, you can contact the arbitration board in accordance with Section 13 a HmbBGG. The arbitration board is tasked with supporting out-of-court dispute resolution in conflicts on the issue of accessibility between people with disabilities and public authorities. The arbitration procedure is free of charge. There is no need to involve legal counsel. For more information, see https://www.hamburg.de/politik-und-verwaltung/behoerden/sozialbehoerde/einrichtungen/oera/schlichtungsstelle-behinderung/start-43312

How to reach the arbitration board:

E-mail: schlichtungsstelle-hmbbgg@soziales.hamburg.de
Post: Arbitration Board HmbBGG 
c/o Public Legal Information and Comparison Office (ÖRA)
Dammtorstraße 14, 20354 Hamburg